Shipping Accuracy

In case of missing packages or delivery failure due to incorrect shipping address, P.O. Box, Army Post Office (APO), and Fleet Post Office (FPO), refunds and replacements will be limited. 

We can not guarantee the condition of items if the delivery was delayed due to an incorrect address. 

To correct the shipping address after placing an order please contact us before the order is shipped

If the order has been shipped, $5 will be charged to your original payment method of the order. Once we receive your request, we will try to reroute the package before it is delivered. It takes up to 24 hours to update the delivery address. If the package has been delivered to an incorrect address, H Mart Online is not responsible for the lost package. 

 

3rd Party Shipping Items

All items shipped by a 3rd party will be delivered in separated packages.

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