Changing/Canceling an Order

To change or add items to your order, you should cancel the existing order and place a new order. To do so, please contact us.

When your order is in the Processing status, it may be possible to cancel your order but it's not guaranteed. Once the order moves into the Shipped status, the order can not be canceled.

To see details of changing the shipping address, please see here.


3rd Party Shipping Items

All items shipped by a 3rd-party will be prepared by its vendor and delivered in separate packages. Please contact us if you wish to cancel the items.

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