Return Policy

You may return items within 14 days of delivery for a full refund. Please contact us to process a return. We do not accept return packages without prior notice.

* If you are returning items due to personal reasons, the customer will be responsible for all the return charges.

* Refrigerated/Frozen/Produce items can not be return.

*  Please do not return the items to H Mart Store. Items that has been purchased from H Mart Online, please return it back to us. 

We recommend you to return the item via shipping carriers that offer tracking numbers, such as UPS, FedEx, or USPS. Lost or stolen packages in transit will not be the responsibility of H Mart Online.


Return Address:

H Mart Online

370 Starke Rd.

Carlstadt, NJ 07072


Items must be in new and unused condition and contain all original materials included with the shipment. If returned items have been used, return will not be accepted and the items will be sent back to the sender at the sender's expense.


Refund Process 

Refunds will be processed to the original form of payment once we confirm the return. To view your order details and payment information, please go to My Orders.

You will receive a refund confirmation email once the refund is issued. 

Please allow 1-3 business days until it reflects on your credit card or bank statement.

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