Tracking Orders

  • Standard Shipping

You can check the order status and tracking numbers on "My Orders". You need to log in to check the order status on our website. You will also be notified via email when your order is shipped. Tracking is available when the packages arrive at the carrier's facility. If you have any questions regarding the delivery status confirmed by the carrier, please feel free to contact us at any time.

 

  • Direct Delivery Shipping

On the day of delivery, we will send a notification via text message to the phone number provided at the time of order. The delivery time is between 11 AM and 9 PM. Please note that we are unable to provide an exact delivery time due to road conditions on the day of delivery.

 

  • Gifts to Korea

When placing an order, you select a delivery date. If your order is not delivered on the selected date, please contact us.

 

If you have any other questions regarding delivery, please feel free to contact us.

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